Horizon Bank
  • - Greenwood - West Sales Office
  • Greenwood, IN, USA
  • Full Time

Summary

Provide customers with proficient and accurate transaction processing. Strive to retain present customers and develop new business by extending high quality and efficient customer service. Duties will include interpreting needs (and potential needs) of customers in opening new checking, savings, certificate of deposit and IRA accounts.  Sells the Bank's products and services.

 

Duties

Represent the Bank to the customer in a courteous, professional manner, and provide timely, efficient, and accurate service in processing transactions. Has general knowledge of bank process and services.

Receive checks and cash for deposit to savings and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability, and enter transactions into Bank records. Report suspicious transactions or unusual occurrences to supervisor.

Receive payments for loans, ensuring that payments equal the amount due and that all charges, if applicable are collected.

Represent bank professionally, efficiently and tactfully while in contact with the public (either face-to-face or by telephone). 

Responsible for balancing the day's transactions according to standard procedures (audit and investigate end of day balancing discrepancies until resolved).

Maintain compliance with all regulations, policies, work procedures, and instructions. 

Maintain customer confidence and protect bank operations by keeping information confidential.

Participate in ongoing training as required for the position.

 

Qualifications

High school diploma or equivalent with a minimum of 6-month cash handling and customer service experience.

Ability to present a professional image and communicate with public, co-workers, management, customers and others in a courteous, positive and professional manner.

Ability to follow detailed instructions and a wide range of procedures requiring sound judgement. 

Requires concentration to avoid mistakes in counting cash. 

Ability to perform basic mathematical computations using various business machines and/or computers. 

Must have proficient PC skills.

Ability to stand for long periods of time. 


EEO Employer/Vet/Disabled

Horizon Bank
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